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Warranty

Congratulations and welcome to Breedlove! We wish you many rewarding years making music with your Breedlove instrument. With consistent, proper care, your Breedlove will serve you well.

THIS PART IS REALLY IMPORTANT: ALL WARRANTIES MUST BE REGISTERED WITHIN 30 DAYS OF PURCHASE. It is easy, just log into the breedloveguitars.com website, click on SUPPORT, then WARRANTY, and fill out the form.  If you need help, please call us at (877) 800.4848.

ALSO, BE SURE TO SAVE YOUR SALES RECEIPT IN CASE YOU DO NEED TO CONTACT BREEDLOVE FOR A REPAIR.

New Breedlove instruments are warranted to be free of defects in materials and workmanship throughout the lifetime of the original owner. This Warranty does extend only to the original owner of the instrument and the instrument must have been purchased through an authorized Breedlove dealer. This is a limited lifetime warranty and, as such, it is subject to the limitations and exclusions set forth below. In addition to materials and workmanship, Breedlove offers a 2-year warranty on tuning machines and electronics packages. Cases and bags are subject to a 1-year warranty covering defects in structure and hardware. This warranty is only applicable within the USA. International claims are to be processed through your local authorized Breedlove Dealer or Distributor.

Limitations and Exclusions:

Please refer to the FAQ link under the SUPPORT tab at breedloveguitars.com/support/FAQ. Here you will find information on General Guitar Care and Maintenance.

Under the following circumstances this warranty will be void:

  1. Damages due to misuse or neglect resulting in, but not limited to, warping /cracking of woods or cracks/discoloration in finish.
  2. Damages resulting from exposure to extreme humidity, dryness or temperatures.
  3. Wear and tear resulting from normal use such as fret wear, saddle wear and nut wear; strings and batteries.
  4. Neck resets for action adjustment due to normal use.
  5. Missing or altered serial number.
  6. Damages as a result of customization/modification not done by Breedlove technicians.
  7. Tonal characteristics.

From time to time, Breedlove sells guitars labeled B-stock. They sound and play like a new instrument, but may have a finish flaw or other defect. They are sold as “Used” and therefore do not qualify under this warranty policy.

Claiming your warranty

To answer questions and get assistance we encourage you to contact a Breedlove Consumer Service Representative online at https://breedlovemusic.com/contact or by calling (877) 800-4848.

Should a warranty claim need to be processed a Return Merchandise Authorization (RMA) is required.  This can be obtained by contacting a Breedlove Consumer Service Representative. All transportation and insurance associated with warranty claims are the responsibility of the purchaser. Breedlove Guitar Company is not responsible for shipping damages associated with poor packaging or mishandling. Warranty claims are to be inspected by a Breedlove Repair Technician prior to authorization of a warranty repair or replacement of an instrument. Certain repairs may be visible. Replacements are to be at the sole discretion of our Breedlove Consumer Service Representatives. In instances where the guitar was custom-made or is a discontinued model, the value of the replacement shall not exceed the last retail value of the original instrument.

TWO OLD HIPPIES LLC SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING IN – BUT NOT LIMITED TO – LOSS OF INCOME, SATISFACTION, PROPERTY, OR TIME DUE TO THE FAILURE OF THIS PRODUCT AS A RESULT OF DEFECTS.

BREEDLOVE MAKES NO OTHER WARRANTIES OF ANY KIND FOR ITS PRODUCTS. ANY IMPLIED OR EXPRESSED WARRANTIES ARE HEREBY EXCLUDED FROM THIS WARRANTY. ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE OF WHICH EXCEEDS THE EXPRESSED LIMITATIONS OF THIS WARRANTY ARE HEREBY EXCLUDED. WITHIN THE LAWS OF SOME STATES AND COUNTRIES EXCLUSION AND/OR LIMITATIONS ARE NOT ALLOWED IN WHICH CASE THE ABOVE STATEMENT MAY NOT APPLY TO YOU.

This warranty applies to all Breedlove products manufactured after January 1, 2011 and purchased and serviced within the United States of America. All warranties outside of the USA are defined by the authorized dealer or distributor of that particular country or region and may vary in terms and/or length from the above.

EFFECTIVE DATE: January 1, 2022

 

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