Breedlove Guitars – Return & Satisfaction Policy
- 30-Day Return Window
If you’re not fully satisfied with your guitar, you may return it within 30 days of delivery for a full refund*, excluding original shipping charges.
- Return Condition
Guitars must be returned in original, unmodified condition with all included accessories, paperwork, and packaging. Instruments showing signs of use, damage, or alteration may be subject to partial refund or rejection.
- Free Return Shipping
For domestic U.S. customers returning a guitar simply because it wasn’t the right fit, we will provide a prepaid return shipping label upon request. International returns will receive a discounted return label. Please contact us at orders@breedloveguitars.com for all returns. Do not ship returns directly to us without first obtaining at return label.
- Defective, Damaged, or Incorrect Items
If your guitar arrives damaged, defective, or not as described, we will cover all return shipping costs and issue a full refund, including original shipping charges, upon inspection and verification.
- No Restocking Fees*
We do not charge restocking fees on new guitars returned in proper condition. Fees may apply only if the guitar is returned with damage, excessive wear, or missing items.
- Refund Timing
Refunds are typically processed within two business days of receiving and inspecting the returned guitar. Funds usually appear on your original payment method within 3 to 5 business days after processing.
- International Returns
International customers have 30 days to initiate a return. We will provide a discounted shipping label. Duties and taxes may be refundable depending on your country’s policies.
